How much does your service cost?
It depends on the project. We keep costs as low as possible without sacrificing quality and we charge only for labor and materials. Call us or use our online contact form to arrange a free estimate.
What sets you apart from other interior decorators?
Some interior decorators require you to use their own line of products. We are driven by customer needs and use any locally available materials. We will use materials purchased at Toom, Obi, Hornbach, or any vendor of your choice (or even something you have in your house already that you want to re-purpose). We are not attached to any brand and will ensure you get the best quality product for the price.
Do you offer a guarantee?
Yes! We offer a low-price guarantee. If we provide an estimate and you find another German-registered company that will do the same project cheaper, we will match their offer and give you an additional 10% off.
Any guarantee on your work?
Yes, we have a 100% customer satisfaction guarantee. If you find a defect within 2 weeks of project completion, we will fix it to your satisfaction. If we can't correct it to your satisfaction, we will refund your order in form of a lifetime credit redeemable with Lend a Hand.
How do I schedule a project with Lend a Hand?
Simply fill out our online appointment inquiry and we'll contact you within 24 hours to make an appointment.
Do I have to pay for a price quote?
No. Our consultations are completely free
Are your free quotes binding?
Yes, our quotes are based on our estimated labor and material costs and are valid for 3 months.
Do you accept VAT forms?
It depends. We are careful to follow all German and U.S. military regulations. We accept VAT forms for minor cosmetic repairs and maintenance such as wallpaper/painting and any other move-in/move-out repairs typically paid for by tenants. If you want to use a VAT form on your project, please tell us when we come for your free consultation. We'll check with the local VAT office to ensure your project qualifies as tax-free.